Customer support software

Customer support software is an end user and IT technician friendly help desk system that allow logging, assigning and reporting on ticket to be done with efficiency.  

The NABD Customer support software experience management platform helps you deliver better and efficient services. The faster and the more effective service, the better customer satisfaction. The primary challenge with respect to customer support software is achieving low time to resolution and high effective delivery.  Customer support software allows IT team for simplify the way they handle & manage It tickets. With built in process automation to cut down repetitive tasks associated with management.

Advantages of Customer support software:-

·        Customer details are stored in an easy to access place

·        Inefficient practices are eliminated

·        Task tracking

·        More selling opportunities

·        Improve social media marketing

·        Determine Individual needs

·        Integration with existing platforms

·        Support system

·        CRM give a professional image to your business

NABD Company provides CRM software which helps sales force automation and maintains the customer information and receives customer complaints/requirement etc.  We specialized in the development of the CRM software solution and have proven record of successfully developing CRM project.